For Max Weber, bureaucracy is the ultimate instrument to the rationalization of the modern world. It is a
formal structure which uses the most efficient means to attaining set ends
(Ritzer, 2004, 25). Nowadays, many analogies can be traced between the
functionality of bureaucracy and society. For example, in bureaucracy, as much
as in society, people have certain responsibilities and must act in accordance
with rules. Indeed, in both settings, everyone performs their task, following
pre-set rules and regulations and often in a predetermined arrangement (Ritzer,
2004, 24-25). Despite the benefits of rationalization and its necessity for a
modern society, Weber also highlighted its damaging tendency to bringing
irrational outcomes. George Ritzer, in his book “The McDonaldization of
Society“, defines Weber’s rationalization as the increasing domination of
efficiency, predictability, calculability, and control in the modern world.
Ritzer used this definition of rationalization to explain the McDonaldization phenomenon.
In the following essay, I intend to use Ritzer's definition to formulate a more
intimate analytic approach of rationalization, that is, not on a macro level of
society nor in its different structures, but on a more individualistic level;
in human behavior and in the decisions they make about their lives. Indeed, because
of the conveniences and the efficiency of rationalization, most people
unconsciously agree to work through a rational approach to life. This agreement
has led to the internalization of the mechanism of rationalization in
individuals. People are now using bureaucratic principles to guide their lives
and this application is reflected in their behavior, their choices, and their
life style. As a consequence, people eventually suffer from the paradoxical ‘irrationality
of rationality’. Following Weber’s methodology and because the full complexity
of our modern lives is too intricate, ideal-types will be used to explain the
social phenomenon of ‘rational lives’.
For Weber, the rationalization of society came with the
adaptation of a capitalist economy. Before the capitalist era, society was
organized through the respect of values and traditions. For example, “officials
were subject to tasks because of a personal loyalty to their leader rather than
impersonal rules” (Ritzer, 2004, p. 25). Indeed, as people were following the
principles of loyalty, pride, and honor, there was little need for written
rules. In our modern secular society, we have lost these values and traditions;
consequently, we need rational reasons for our actions. For example, as many religious
values have been replaced by rational beliefs, instead of helping the poor by
Christian obligation (Bolt, 2004, p. 2), people perform ecological actions to
protect the environment. This second accomplishment is linked to knowledge
about environmental issues, which is supported by scientific research. Rationalization
then results in a less magical, increasingly disenchanted world, where science
becomes dominant, and as tradition and religion lose power (Tucker, 2002, p.
163).
In a world which seems constantly increasing in pace,
efficiency has become a priority. As a result, we are trying to do things as
quickly as possible by using the most efficient means. For example, as driving
is often the quickest way to get somewhere, we choose to drive a car instead of
taking public transport. However, in choosing the most efficient means, we dismiss
the broader perspective and the consequences of our actions (Jensen &
Draffan, 2004, p. 91). Indeed, driving a car is more damaging to the
environment. In addition to doing things as fast as possible, people also try
to accumulate tasks, sometimes by doing many things at the same time.
Consequently, only little attention is drawn into the tasks performed and it
deteriorates its quality. Besides, as people increasingly understand and
evaluate the world in terms of strategies for the best means to reach a given
end, they become alienated from the enjoyment of their actions (Tucker, 2002,
p. 164).
For an evaluative purpose, society has been
increasingly focusing on quantitative results. Indeed, everything is nowadays
assessed and measured in numbers (e.g. school results, career success, etc.).
However, the quantitative approach offers little or no concern for the quality
of in these things (Ritzer, 2004, p. 26). In our society, some parents, for
example, are more concerned with the money they need to earn, to support their
children, rather than with the quality of the upbringing they can offer (in
terms of affection, patience, etc.). Numbers also play a crucial role in
determining someone’s life as opposed to what is best for someone or what is
wanted. For example, a woman will make sure that she is married before a
certain age, to have a certain amount of children before a certain age, and
will make a certain amount of money performing a job that took her a certain
number of years of education, etc. She will calculate these goals and live her
life accordingly, instead of being aware of her feelings and the moment when
her needs naturally present themselves. Furthermore, wanting to accomplish many
things during a short amount of time, leads to granting poor attention to their
execution. Our daily tasks become obstacles as oppose to being appreciated for
their actual value (e.g. eating). Our materialistic society also encourages the
accumulation of calculable objects to promote our well-being. Their acquirement
of quantified objects is given a great importance as oppose to their intangible
values. Moreover, calculability is used to set objectives and, therefore,
enforces the achievement of these objectives. People also use numbers to
compare themselves to others which consequently classifies them in a
hierarchical manner.
By respecting rules and socially accepted norms, people
lead their life in a predicable manner. Weber held that formal rationality is
translated to people using optimum means that are formed by rules, regulations,
and larger social structures (Ritzer, 2004, 26). Indeed, in the past, people
had been left to discover the optimum means for a given end on their own or
with vague and general guidance from larger value system (e.g. religion). Now,
they use institutionalised rules that help them decide or dictate them what to
do (Ritzer, 2004, 26). Therefore almost everyone does the same things, acts the
same way, and makes similar choices. Predictability promotes uniformity and,
consequently, destroys originality. Also, because we are looking for security
in our life, we also look for predictability. For example, people always like
to know how much they are going to earn at the end of the month, etc. We are
also often trying to predict how our life is going to unfold. As a result, all these
expectations sometimes lead to disappointment. Another negative consequence of looking
for predictable events is that it allows unpredictable events to be
catastrophic. Indeed, if the predicable is often reassuring, on the other hand the
unknown can bring confusion or panic in people's lives.
Humans seek the control over their lives by setting
different goals and planning accordingly. In a competitive world where no room
is granted for failure, control is important. However, by doing so, people do
not realize that the source of these goals and the planning of their life comes
from a rational system. People need to feel like they have control over their
lives, however, in reality, this feeling can only be an illusion of power. Indeed,
people’s lives are indirectly conducted by social structures. Their behavior
and choices are only by-products of this mechanism. Bureaucracies emphasize
control over people, through the replacement of human judgment with the
dictatorship of rules, regulations, and structures (Ritzer, 2004, 27). To
control the course of our day, for example, we divide it into well-defined
tasks: getting ready in the morning, working, lunch break, watching TV, etc. At
work, our tasks are even more defined. This process comes directly from a
bureaucratic scheme. People are seeking so much control that they start to
resemble to human-robots. In a similar way, they are often requested to work
like machines (whether their job is highly classified in the social hierarchy
or not).
By being rationalized, people’s lives suffer from the
irrationality of rationality. Some of these irrational consequences have been mentioned
above when describing the opposite effects from the original intentions
(efficiency, calculability, predictability and control). Weber saw how modern
society emphasizes the rational, the instrumental, and the means to achieve
certain goals, at the expense of everything else, including life itself (Jensen
& Draffan, 2004, p. 96). We are constantly setting ourselves objectives to
achieve and planning for the most efficient means to reach these goals. To
assess our achievement, social institutions have different types of evaluative
tools: the articulation of the first word, the evaluative marks during our
education, the achievement of a certain professional career, the promotions in
our work, etc. Our performance in these evaluations will not only impact how
others evaluate us, it also impacts how we view ourselves and, consequently,
how we behave in society. Therefore, it seems like this personal assessment is
primordial in determining how people live their lives. Their life path is
determined by organizational structures in which people try to achieve certain
goals, and, at the same time, their life style is determined by their success
in achieving these set goals.
People have lost the control of their lives. The
choice of how they live their life does not depend on them anymore. It is
directly determined by the rational system of modern society. As a consequence,
people can only have the life style that is determined by how well they perform
within the system. Such restrictions prevent people from doing what they really
want with their life. To fit within the system, they are forced to give up
their personal desire and replace them with goals that are socially acceptable.
Consequently, a rational way of life forces certain options and removes the
possibility of a genuinely free choice. If someone does not follow the rules or
work within the system, this person will have to suffer the consequences. For
example, one can choose to paint and sing because these are the things this
person enjoys doing the most. However, within our modern society, these two
things are not considered typical successful achievements as they do not
contribute to a rational economy. Therefore, this person will have to live in
poverty unless he or she is able to work within the system by selling his or
her talent to the commercial industry (but at this point, this person will lose
freedom of creativity).
Because people are deprived from creative freedom and
from the life they wish to live, we can say that we live in an era where
individuals are alienated from their human potential – they are dehumanized and
are not able to express their true selves. This characteristic, which is
defined by Weber as the ‘Iron Cage’, can also be illustrated in the personality
of individuals. Indeed, for Weber, bureaucracy also promotes “the personality
type of [a] profession expert” (Weber, Gerth and Mills, 1946, p. 240). In a
modern society, personalities are conditioned to suit the rational system.
Indeed, people are expected and socialized to act and think a certain way. If
they fail, society will label them as ‘eccentric’ or ‘crazy’. The Western culture coerces people into a
rational way of thinking from which they cannot escape (Enns, 2004, p.
45). Furthermore, when losing their independence, as the rational society
dictates people’s behavior and way of thinking, people ultimately also lose
their autonomy. It becomes harder for them to think ‘out of the box’ and to
truly act freely.
The irrational consequences of rationality can very
well be illustrated by the event of a midlife crisis. Indeed, after spending half
of one’s life planning to achieve certain ends set by society, one suddenly
feels a discontentment with life. A midlife crisis is characterized by the
questioning of the meaning of life, our true identity, and the ultimate goal that
our life is aiming for (Mid-Life, 2010). These questionings can easily be
explained by the tendencies (developed above) to aim for set objectives and act
in a rational manner – in accordance with the expectations from society. The
midlife crisis is synonym of disenchantment from life. It is a realization of
one’s helplessness when facing the immense mechanism of rationalization of life
which has developed from the demand of an increasingly rational society, using
social structures to formulate and accomplish this demand. The consequence of
this realization/disenchantment is ultimately the opposite type of behavior
from the initial one, that is, rational behaviour. Typically, a person facing a
midlife crisis will change their career to something that he or she actually
enjoys doing (as opposed to something that is safe) or will start to behave in
a unreasonable manner and make unreasonable choices, like purchasing a sports car
that he or she cannot really afford.
By being surrounded by rationality, people are forced into disenchantment
which generated many irrational consequences in people’s behavior. For example,
an over consumption of goods can be seen as a means to make up for the beliefs
that originally reassured humans (e.g. heaven). Instead of believing in
something comforting for the mind (or soul), people are looking for a solution
to re-enchantment in the profane realm (Jenkins, 2000, p. 13). They have lost
their purpose in life and they are trying to fill its role with something of
this world. However, looking for a sense of satisfaction with life in the wrong
place leads to the incapability to grasp life. For example, trying to
understand the essence of life forms through science will lead to a disillusioned
life and a misunderstanding of its beauty (Foster, 2007, p. 10). Indeed, the
beauty of life cannot be analysed in any rational way.
For
Weber, bureaucracy naturally promotes a ‘rationalist way of life’ (Weber, Gerth
and Mills, 1946, p. 240); from the moment we are born, we are enrolled in a
mechanism in which we have no control over. Rationalization has created this
mechanism and it is now defining human behavior in addition to all societal
structures. In the past, people were living according to values and principles
promoted by religion and tradition. Nowadays, capitalism has replaced
irrational beliefs with rational thinking and is encouraging a methodical
approach to life. We need rational motives to guide us as we are trying to
control and make sense of our lives in a rational way. But life is not rational
and humans are not naturally rational beings. Therefore, they are dehumanized
by this process and experience its consequences through the ‘irrationality of rationality’,
the ‘Iron Cage’, and disenchantment. These products of rationality can have
extremely damaging consequences on the lives of human beings by removing their
freedom, their autonomy, and alienating them from their human potential. Weber
anticipated that society would eventually lock people into a series of rational
structures and he only held little hope that we would be able to oppose to the
“supreme mastery of the bureaucratic way of life” (Jensen & Draffan, 2004,
p. 103). However, once rationalization and its process are understood, we could
hope for the possibility of conscious effort to making a genuinely free choice
on our life’s objective. Indeed, the only goal, for everyone, should be
happiness. However discourses have poisoned the notion of happiness, by
rationalize it, as happiness is to be found in the simple things of life and
this idea has no place in the complexity of our modern world.
References
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with You. Journal of Markets & Morality, 7(2), 467-493.
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Jenkins, R. (2000). Disenchantment, Enchantment and Re-Enchantment: Max
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